Arnold Group, The - Technical Representative


Job Purpose: Troubleshoot, diagnose, and repair customer equipment as necessary in a shop or field environment. Provide technical support to customers, Territory Managers and dealers. Goes on site to demonstrate machinery and/or provide technical presentations. Essential Functions 1. Demonstrate to customers, employees, as well as machine maintenance. 2. Responsible for safely transporting materials to and from customer site, trade show site or other designated location, using van trailers, straight trucks, roll-off frames or other equipment. 3. Repair problematic issues with machines. 4. Assist Engineers with design issues, provide feedback from field. 5. Assist sales team with customer questions. 6. Provide customer service and relations with focus on operation, maintenance and repairs of equipment. 7. CDL drivers will be required to operate commercial vehicles over the public highways, including operating within private customer sites and facilities. 8. Contributes to team effort by actively participating in team meetings. 9. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. 10. Maintains safe and clean working environment by complying with procedures, rules and regulations. Secures tools, materials and equipment at end of day. Additional Responsibilities 1. Scheduling and performing equipment start-up. 2. Provide training to crews utilizing equipment. 3. Test machines for issues that could arise. 4. Attend Industry trade shows and exhibits. 5. Take photos of equipment in the field, idle, and as needed. 6. Machine maintenance and repair including trucks/vehicles. 7. Parts procurement as needed. Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please apply online at: Pay would be based on Experience EOE

Job Type: Full-Time    Expiration Date: 05/01/2013
Contact Information
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